Automatically select plan elements
Pre-Reserve Items
Manual seat selection
Use quotas
Relative time specificationHold the guest's chosen tables, rooms, or attractions so nobody else books them while they finish paying or filling details.
Why it matters: Without a hold, two guests can pick the same place; the second booking then fails or double-books. Real venues use this between selection and Online direct payment (PayNow).
When to use: After Manual seat selection (ManualSelectPlanElements) / Automatically select plan elements (AutoSelectPlanElements) (and a timeframe), before payment or long forms. Skip it for menu-only shops with no floor plan.
Configuration highlights:
- How long the hold lasts (ExpirationTime)
- Extra buffer around the visit (OccupationSlack)
- Optional fallback plan / time plan if occupation needs a default
Typical place in the funnel: time + elements → Pre-Reserve Items (PreReserveSelectedElements) → contact / price → Online direct payment (PayNow) → sync.
Note: In older backups the step type may appear as Pre-Reserve Items (PreReserveSelectedElements) — same step.
See Manual seat selection (ManualSelectPlanElements) and pattern booking-classic-occupancy.